Creating Safe Spaces at Work with Farnoosh Brock

by kristenharcourt

What are you doing as a leader to create a safe space for your people? It is crucial in these times for leaders to create safe spaces where their people can bring forth their feedback and concerns without fear. This helps them unload and feel heard and understood, which is, in turn, rewarding to the organization.

In this episode of the Inspirational Leadership podcast, I speak with Farnoosh Brock, a passionate keynote speaker, high-energy trainer, published author, and the founder of the Serving Mindset. Her mission is to bring the Serving Mindset to professionals and leaders, shifting from driving our interest agendas to serving powerfully in our ecosystem. She believes this shift is key to building our future workplaces and cultures and taking care of our highest asset – our people.

Listen in to learn the importance of centering the human element in the workplace for organizations to do right by their people. You will also learn the importance of working through your impostor syndrome to step into your power and own your expertise.

Key Takeaways:

  • The importance of the human element in the workplace for organizations to do right by their people.
  • How to bring empathy and compassion into difficult conversations to create safe spaces in the workplace.
  • How to build a feedback culture where people air their concerns and feel heard and understood.
  • How to work through your impostor syndrome to step into your power and own your expertise.

What You Will Learn in This Episode:

  • [1:28] How Farnoosh transitioned from a corporate job to a fulfilling entrepreneurship career.
  • [9:01] Serving Mindset – how to approach selling so that it’s not just about making sales but about creating long-term connections.
  • [16:53] The importance of being genuine by showing empathy and compassion in your feedback as a leader.
  • [22:00] How to slow down and invite your people to have those difficult conversations as a leader.
  • [25:55] The power of being open, listening, and creating space for positive and negative feedback.
  • [31:25] Why you need to revisit business goals to slow down and re-energize.
  • [36:26] How she’s working on being confident and grounded in how she shows up.
  • [40:31] Why we need to step into our power and do the work we’re qualified to do.

Standout Quotes:

  • “The more successful I became in my career, the less fulfilled I was becoming on the inside.”– Farnoosh [2:06]
  • “You can give some difficult feedback and still be compassionate; you separate the feedback from attacking the person.”– Farnoosh [19:00]

Resources Mentioned:

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